Book With Real People By Phone
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Once your holiday is over we send a short email requesting feedback and asking you to rate the hotel and our service - a rating of 1 is poor while a rating of 5 is excellent.
97% of customers rate us 4 or more out of 5!
We feel confident enough about our service to show these ratings live, shown below.
Naturally we respond to any issues or comments - these are noted in italics.

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05/5+++++ On 2nd Sep '08, Traveller rated us:
05/5+++++ On 31st Aug '08, Traveller rated us:
04/5++++ On 31st Aug '08, Traveller wrote:
I found the booking experience with Hotels by Phone excellent. The experience checking in was less impressive. My documentation from the booking company was correct but it took the Hotel 15 minutes to find my reservation for 3 of the 5 rooms i'd booked which was disappointing but i soon forgot about it as the hotel itself is excellent. I will be booking again.
05/5+++++ On 31st Aug '08, Traveller rated us:
05/5+++++ On 31st Aug '08, Traveller wrote:
It was excellent, very quick response to any queries and everyone i talked to were very helpful and polite
05/5+++++ On 29th Aug '08, Traveller rated us:
05/5+++++ On 28th Aug '08, Traveller wrote:
Very good service from phone booking lady, made me feel secure with my booking. Also offered advice about the area. Everything was as I had been told. As in previous comment. Only prasise - knowledgeable, courteous, efficient, puts you at ease.
05/5+++++ On 28th Aug '08, Traveller rated us:
05/5+++++ On 28th Aug '08, Traveller wrote:
Excellent service which I will use again
04/5++++ On 26th Aug '08, Traveller wrote:
good, very helpful when decided to change booking to this hotel
05/5+++++ On 25th Aug '08, Traveller wrote:
This is the 2nd time I have used hotelsbyphone and in each case the service has been faultless
05/5+++++ On 25th Aug '08, Traveller wrote:
so easy and the hotel turned out to be fantastic
05/5+++++ On 25th Aug '08, Traveller wrote:
when we arrived the hotel was double booked and they sent us to another one at Alghero Lido (30 minutes walk to the centre of town). They were particularly unhelpful and it seemed almost inconvienienced by us...
04/5++++ On 25th Aug '08, Traveller rated us:
05/5+++++ On 25th Aug '08, Traveller wrote:
good
05/5+++++ On 25th Aug '08, Traveller wrote:
Had not problems, very helpfull and will book again
05/5+++++ On 24th Aug '08, Traveller rated us:
05/5+++++ On 23rd Aug '08, Traveller wrote:
Fast ,efficient service. Received e-mail confirming booking immediately followed by postal booking the following day. Staff helpful and able to advise.
05/5+++++ On 23rd Aug '08, Traveller rated us:
05/5+++++ On 23rd Aug '08, Traveller wrote:
the gentleman was extremely helpful, and pleasant and documents vouchers etc were received when expected I would recommend you service to anyone.
05/5+++++ On 22nd Aug '08, Traveller wrote:
Very good
05/5+++++ On 21st Aug '08, Traveller wrote:
Friendly, informative efficient in dealing with telephone query about accessibility and suitability for wheelchair user
05/5+++++ On 21st Aug '08, Traveller wrote:
very good service
05/5+++++ On 21st Aug '08, Traveller wrote:
Very easy and efficient
05/5+++++ On 20th Aug '08, Traveller rated us:
05/5+++++ On 18th Aug '08, Traveller wrote:
very good. its that easy you feel you have to check its for real .thanks hotels by phone would recomend to anybody


hotelsbyphone.com reply:
Thank you for those kind words, we always try our best to keep it simple and quick.

05/5+++++ On 18th Aug '08, Traveller wrote:
Excellent service
05/5+++++ On 18th Aug '08, Traveller rated us:
05/5+++++ On 18th Aug '08, Traveller rated us:
05/5+++++ On 17th Aug '08, Traveller rated us:
05/5+++++ On 17th Aug '08, Traveller wrote:
good,easy to use ,polite staff who follow up .Gold Star
04/5++++ On 17th Aug '08, Traveller wrote:
Had to hunt around the Website a bit to find what I wanted, (the list of hotels comes up in a different order each time I looked). Once I had made my selection the voucher confirmation came through very promptly and was accurate.
05/5+++++ On 17th Aug '08, Traveller wrote:
Very good
05/5+++++ On 17th Aug '08, Traveller rated us:
05/5+++++ On 17th Aug '08, Traveller wrote:
very helpful and efficient service
05/5+++++ On 17th Aug '08, Traveller wrote:
very helpful and quick service will def use again
05/5+++++ On 17th Aug '08, Traveller rated us:
05/5+++++ On 17th Aug '08, Traveller wrote:
Exellant
05/5+++++ On 17th Aug '08, Traveller rated us:
05/5+++++ On 17th Aug '08, Traveller wrote:
Very good
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